Deens Electrical Service

Don't come when they say. No contact, apology or rebooking. Repairs that don't last. Has been going on for over a month now.
"Waiting for parts"...there is nowhere in the world that takes that long to ship parts.
Now they won't answer the phone... visited shop and they had closed sign up despite being before 5:00 (posted closing time)
Spoke to manufacturer and besides initial logging of job have had no contact with Deens... parts were never ordered. They were of the belief that all was good.
"Shop local"... Why???